We take pride in providing a fast, responsive service that can react accordingly to your level of urgency. Clients communicate directly with members of our support team via telephone, email, or our dedicated support portal. We aim to address any issues within the same working day and find that a large proportion of solutions are provided to our client during the initial communication.
DBL offers a range of support contracts which are designed to meet your needs as a business. All fixed-price bespoke systems come with 90 days free support and then contracts are typically arranged on a twelve month basis.